Hibabee Privacy Policy — How Your Information Is Kept Safe

Your personal data is our most sensitive responsibility at Hibabee. On this page, we clearly explain what information we collect, why we collect it, and how we keep it secure.

Updated: July 2026 Version 2.2 GDPR Compliant
Security Overview
128-bit SSL Encryption
No selling of data to third parties
You can request deletion of your data at any time
Regular Security Audits

Our Commitment to Data Protection

Why Your Privacy Matters to Hibabee

End-to-End Encryption

Every piece of data traveling from your browser to Hibabee's servers is protected with 128-bit SSL encryption. No one can intercept or alter it along the way.

Dedicated Secure Server

Financial data, identity documents, and gaming data are each stored on separate encrypted servers. An issue with one does not affect the others.

Never sold to third parties

Hibabee never sells your personal information to advertisers or third parties. Your data is used solely to improve our services.

Regular Security Audits

An independent third-party security audit is conducted twice a year. Any vulnerabilities found are identified and resolved promptly.

Right to Erasure

You may request deletion of your personal data at any time. Unless we are legally required to retain it, your data will be deleted within 30 days.

Marketing Opt-Out

If you'd rather not receive promotional emails or SMS, you can opt out with a single click. Respecting your preferences is our policy.

01

What Data We Collect

When you register and use services on Hibabee, we collect certain information. This is necessary to deliver the right service, verify your identity, and meet our legal obligations.

Data Type What's Included Time of Collection
Identity InformationFull name, date of birth, national ID numberDuring Registration & KYC Verification
Contact InformationMobile number, email addressUpon registration
Financial InformationMobile banking number, transaction historyDuring Deposits/Withdrawals
Device InformationIP address, browser type, operating systemSite Usage
Gaming InformationBet history, wins/losses, session durationDuring gameplay
Support InformationChat logs, complaint detailsWhen contacting support
Our Location

Hibabee only collects data that is strictly necessary. Avoiding unnecessary data collection is a core part of our policy.

02

Why We Collect Your Data

Hibabee collects data for a number of legitimate reasons. Each reason is clearly explained below so you know exactly what your information is being used for.

  • Account Creation & Management — to keep your account running smoothly
  • Identity verification (KYC) — to prevent fraud and money laundering
  • Payment processing — to ensure deposits and withdrawals are completed accurately
  • Customer Support — to resolve your issues quickly
  • Security Monitoring — to detect unusual activity
  • Legal compliance — meeting regulatory requirements
  • Service improvement — analytics to enhance user experience

Hibabee never uses your data for marketing purposes without your consent. A separate marketing consent is collected at registration and can be withdrawn at any time.

03

How Your Data Is Kept Secure

Hibabee follows the highest industry standards for data protection — not just as written policy, but enforced at both the technical and administrative level.

On the technical side — all data transmissions are encrypted using TLS 1.3. Sensitive data stored on our servers is protected with AES-256 encryption. Direct database access is restricted to authorized engineers only, and every access is logged.

On the administrative side — Hibabee staff can only access information required for their specific role. Background checks are conducted before hiring, and annual security training is mandatory.

Your Responsibilities

Even though Hibabee provides the highest level of security, never share your password or login details with anyone. If you notice any suspicious activity, contact support immediately.

04

Who We Share Your Data With

Hibabee shares your information with third parties only in strictly limited circumstances and for specific reasons. Those circumstances are outlined below:

  • Payment Processor: Only the information necessary to process transactions is shared with payment partners such as bKash, Nagad, and Rocket
  • Game Provider: Game-related data shared with providers such as Pragmatic Play and Evolution — not your personal identity information
  • Legal Authority: When required by legal obligation, such as a court order or government directive
  • Anti-Fraud Service: Limited data shared with certified fraud detection services

We never share your information with ad companies, data brokers, or any third party for commercial purposes. This is a non-negotiable policy at Hibabee.

05

Cookies & Tracking Technologies

Hibabee uses cookies on its website. Cookies are small data files stored in your browser. They are necessary to enhance your experience and keep the site running properly.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of the site.

06

How Long Your Data Is Retained

Hibabee retains your data only for as long as necessary — no longer. Retention periods vary by data type, depending on legal obligations and operational requirements.

Data TypeRetention PeriodPurpose
Account InformationDuration of active account + 5 yearsLegal Obligation
Transaction Records7 yearsTo comply with financial regulations
Gaming History5 YearsFor dispute resolution
Support Chat2 YearsService Quality Verification
Marketing DataUntil consent is withdrawnTo show you relevant offers
Log Files1 yearSecurity Monitoring

After the retention period, data is automatically deleted or anonymized so that no individual can be identified.

07

Your Rights

You have a number of rights regarding your data at Hibabee. These aren't just words on a page — we genuinely uphold them.

Right to Know

You can submit a request to find out what information we hold about you.

Right to Rectification

You may request corrections if any of your information is inaccurate.

Right to Erasure

Request deletion of your data where no legal obligation prevents it.

Right to Restrict Processing

You can ask us to stop using your data for specific purposes.

Right to Portability

You may request a copy of your personal data at any time.

Right to Withdraw Consent

You can withdraw your marketing consent at any time.

To exercise any of these rights, email us at privacy@hibabee.ws or reach out via support chat. We'll respond within 30 days of receiving your request.

08

Minor Protection

Hibabee does not knowingly collect information from or provide services to anyone under 18. Age is verified at the time of registration. If it is found that a minor has created an account, that account will be immediately closed and all associated data will be deleted.

For Parents

If you believe a child is using Hibabee without your permission, please contact us at privacy@hibabee.ws. We'll act promptly.

09

Changes to the Privacy Policy

Hibabee may update this Privacy Policy from time to time. If any significant changes are made, you will be notified in advance by email or through a site notification.

July 2026 — Version 2.2
Cookie policy expanded; data retention table added.
January 2026 — Version 2.1
Third-party sharing section updated; new payment partners added.
June 2026 — Version 2.0
Full rewrite, GDPR compliance ensured, Bengali version launched.
March 2023 — Version 1.0
Initial privacy policy published.
10

Contact Us

If you have any privacy-related questions or concerns, feel free to contact us directly. We're always ready to help.

Contact MethodAddress / DetailsResponse Time
Privacy EmailPrivacy@hibabee.ws48 hours
General SupportSupport@hibabee.ws24 Hours
Live ChatBottom-right corner of the site5 Minutes
Our Commitment

We take every privacy request seriously. No question is too small — ask us, and we'll respond in Bengali.

FAQs

Questions About Using the App & Your Account

First, make sure your phone has a stable internet connection. If the app prompts you to update, uninstall the current version first, then download the latest one directly from the official Hibabee website — do not download from any third-party sites. If the app crashes without any update prompt, go to Settings > Apps on your phone, clear the cache and data for Hibabee, and try again. If the app still isn't working, open hibabee.ws in your mobile browser — the site works just as well on mobile. If the issue persists, reach out via live chat with your phone model and Android/iOS version and we'll get it sorted quickly.

Log in to your account and click your profile icon in the top-right corner. Under "My Account", you'll find two separate sections: "Transaction History" — showing the date, amount, and status of all deposits and withdrawals; and "Betting History" or "Gaming Records" — a full log of every game you've wagered on, including wins and losses. You can use filters to search by date, game type, or amount. Records are stored for up to five years. If you can't find a specific transaction, contact support with the transaction ID or date and we'll look into it.
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Your data is safe — enjoy Hibabee with peace of mind

Your privacy and security are our top priority at Hibabee. Join today and play with complete peace of mind.

SSL Secured No Data Sales Support in Bengali
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