Hibabee Responsible Gaming — Keep the Fun, Keep the Control

Gaming is for fun — not stress. Hibabee believes responsible gaming isn't just a set of rules; it's a mindset. On this page you'll find the tools and guidance to help you stay in control of your own play.

24/7
Support Features
5+
Protection Tools
72h
Limit Increase Delay
Self-Exclusion Period

Important Reminders: Gaming is entertainment, not a source of income. There are no guaranteed wins. Only play with money you can afford to lose without it affecting your daily life. If you feel gaming is having a negative impact on your life, contact our support team right away.

Hibabee's Responsible Gaming Tools

These tools are always available to you, completely free of charge

Set a Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once you reach the limit, no further deposits can be made until the period resets. Limit reductions take effect immediately.

Session Time Limit

Set a maximum duration for each gaming session. Once the time is up, Hibabee will automatically alert you. Avoid playing for long stretches without a break.

Cooling-Off Period

If you need a short break, set a cooling-off period anywhere from 24 hours to 6 months. During this time, you won't be able to access your account or place any bets.

Self-Exclusion

If you need a longer break, choose self-exclusion. Lock your account for 6 months, up to 5 years, or permanently. Your account cannot be reopened during the exclusion period.

Loss Limit

Protect yourself from losing more than a set amount. Set a daily or weekly loss limit — once you reach it, your session will end automatically.

Live Support

If you have any concerns about your gaming, talk to our trained support team. They speak Bengali and will guide you in the right direction — without any judgment.

How to Use the Protection Tools

Set your gaming limits in three simple steps

Set a Deposit Limit

Decide in advance how much you'll deposit each day or week. That way, there's no room to go over budget.

1
Log in to your account
2
Profile → Responsible Gaming
3
Select Amount and Duration
4
Confirm — Takes Effect Immediately
Takes effect immediately
Take a Cooling-Off Period

If you need a short break, use the Cooling-Off Period. You won't be able to place any bets during this time, but you can still view your balance.

1
Go to Settings
2
Select Break Duration
3
State a reason (optional)
4
Starts as soon as you confirm
24 hours – 6 months
Self-Exclude

If you're dealing with a long-term problem, use self-exclusion. You will not be able to return until the exclusion period has fully ended.

1
Go to Support or Settings
2
Select Duration
3
Verify Identity
4
You'll receive an email once it takes effect
6 months – Permanent
Keep in Mind

Lowering a deposit or session limit takes effect immediately. However, increasing a limit requires a 72-hour waiting period — this is a deliberate safeguard against impulsive decisions.

Self-Assessment

Answer the questions below honestly — this is just for you

In the past month, have you spent more on gaming than you planned?
No, never
Maybe once
Yes, several times
Have you ever placed more bets to try to win back money you lost?
Never
Sometimes
Often
Is gaming affecting your family life, work, or sleep?
Not at all
Feels minor
Yes, clearly

Recognize the Warning Signs

If you notice these signs, it's time to seek help — that's not weakness, it's the smart thing to do

Repeatedly increasing bets to chase lost money
Feeling restless or irritable when not gaming
Hiding your gaming from family or friends
Using money meant for bills or food to gamble
Repeatedly trying to stop gaming but failing
Lying or keeping secrets about your gaming
Unable to stop after winning
Disrupted sleep, eating, or work routine
Betting with borrowed money or loans
Feeling irritable or restless when you can't game
Prioritizing gaming over work or family
Continuing to play despite financial difficulties
You Are Not Alone

If you notice two or more of the signs above in yourself, please reach out for help. Hibabee's support team speaks Bangla and handles all conversations with complete confidentiality. Contact us on live chat now.

Smart Budget Planning

Budget planning is the foundation of responsible gaming. Only a small portion of your monthly income should go toward entertainment — and within that, an even smaller slice for gaming.

Keep one simple rule in mind: spend no more than 5% of your monthly income on entertainment, and no more than 2% of that on gaming. For example, if you earn ৳30,000 a month, your entertainment budget is ৳1,500 and your gaming budget is ৳600.

Use the slider below to see the recommended gaming budget based on your monthly income:

Monthly Income ৳20,000
Maximum Entertainment
৳1,000
Recommended Gaming Budget
৳400
Remaining Balance
৳18,600

Hibabee's Commitment

Protection of Minors

Accounts belonging to users under 18 are actively identified and blocked. Parents or guardians who have concerns can submit a report.

Trained Support Team

Our support representatives are specially trained to assist players experiencing difficulties — and they help without any judgment.

Exclusions Are Honored

During a self-exclusion period, no marketing messages will be sent and no new accounts can be opened until the period ends.

Verified RTP Disclosure

The RTP (Return to Player) percentage for every game is clearly displayed on the game's page. No false promises are made about your chances of winning.

72-Hour Delay on Limit Increases

Once a limit is lowered, there is a mandatory 3-day waiting period before it can be raised again — this is intentional, to prevent decisions made in the heat of the moment.

Ways to Get Help

Act Before It Becomes a Bigger Problem

Step One: Be Honest With Yourself
Admitting you have a problem is the bravest thing you can do. If you notice warning signs in yourself, don't ignore them.
Step Two: Set Instant Limits
Go to your Hibabee account settings now to lower your deposit limit or set a Cooling-Off Period. It only takes a minute.
Step Three: Tell Someone You Trust
Telling a family member or a trusted friend can make a real difference. Don't fight this alone — reach out for support.
Step Four: Contact Hibabee Support
Chat with us in Bangla via our support chat. Whether you need self-exclusion or an extended break, we'll take care of everything for you.
Step Five: Seek Professional Help
If needed, reach out to a psychiatrist or counselor. Problem gambling is a treatable condition, and with the right support, full recovery is possible.

FAQ

Questions About Gaming Practices

Placing an accumulator — or multi-bet — on Hibabee is straightforward. Go to the Sports Events section and click on the outcome you want to bet on for the first match; it will be added to your bet slip. Then go to another match and select an outcome the same way. Once your bet slip has two or more selections, the system will automatically show the accumulator option. Enter your stake and confirm. Keep in mind that if any single leg of an accumulator loses, the entire bet is lost — so the risk is significantly higher. As part of responsible gaming, never place a large stake on an accumulator.

Winnings from Sports Betting are usually credited to your balance within minutes of a match ending. Winnings from slots or Live Casino games are credited instantly. Once the funds appear in your balance, you can request a withdrawal at any time. Withdrawals are typically processed within 3 to 24 hours and sent directly to your bKash, Nagad, or Rocket account. For large first-time withdrawals, KYC verification may be required, which can take up to 48 hours. Winnings from bonuses can only be withdrawn after the wagering requirements have been met.
🎮

Play Responsibly — Hibabee Is Always Here for You

Gaming should be enjoyable. Set limits, stick to your budget, and know that support is always available if you need it.

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